Constellation Chat
Constellation
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Explore the Features of Constellation Chat

Designed to connect your conversations, streamline your workflows, and help your teams see the bigger picture. Dive into the tools that make it possible.

Omnichannel Messaging

We built Constellation to be embedded, anywhere. 


That means you can have conversations in the places you're already working.


No more alt+tabbing to a separate messaging tool.

Effortlessly Connect Across Salesforce Orgs

Does your business operate across multiple Salesforce orgs?

You're not alone.

Whether it's due to operational segmentation, regulatory compliance, scalability, or mergers and acquisitions, many companies face the challenge of siloed communication.


Constellation Chat bridges this gap and unifies your team's communication, internally and externally.

Accessible/Embeddable Directly Within Salesforce (no swivel chair from Salesforce to external app)

Advanced Chat Rules

Control conversation flows within a single SF Org (back office), across multiple SF Orgs, with Experience Cloud Users, or with external application users (hosted on Heroku, or any IaaS/PaaS)

Support for Private Enterprise Deployments

The same segmentation, scalability, or regulatory compliance concerns that drive the business decision to operate in multiple Salesforce Orgs might require that company communications be privately hosted.


RadialSpark offers Constellation as a SaaS but also supports deploying isolated instances into a company’s Heroku Enterprise Account or Private Space.

This can be extremely helpful for companies dealing with regulatory concerns like CCPA, GDPR, and HIPAA or that may simply want more direct control over their communication data.

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